Effective Date: April 1st, 2025
Welcome to The Iris Salon (“we,” “our,” or “us”). By using our services, booking appointments, or accessing our website, you agree to the following Terms & Conditions. Please read them carefully.
1. About Our Service
- Achieving specific results may require additional sessions and/or services.
- All services show a starting price and may increase for reasons including but not limited to hair length, texture, additional
services rendered, and experience level. - Any service performed on extensions requires an initial consultation before booking.
- Services for clients arriving more than fifteen minutes late will be honored at The Iris Salon’s discretion.
- We reserve the right to cancel or modify your services as needed.
2. Appointments & Cancellations
- Clients can book appointments online, by phone, or in person.
- Any/all cancellations or modifications must be made with a minimum of 24 hours’ notice.
- Any cancellations or modifications with less than 24 hours’ notice are considered a Late Cancellation.
- Late cancellations or No Shows will be subject to a fee of 50% of the total cost of the scheduled appointment.
- For any future services after a Late Cancellation or No Show, you may be subject to a non-refundable 50% deposit.
- Appointment confirmations are provided via SMS and email 5 days, 3 days, and 48 hours before an appointment.
- Failing to confirm an appointment does not count as a cancellation.
3. Payments & Refunds
- We accept cash, credit/debit cards, and other digital payment methods.
- All sales for services and retail products are final.
- Service Adjustments: Requests for adjustments must be made within 2 weeks of the original service. Additional charges may apply. To request an adjustment, contact us directly via email or phone.
4. Gift Cards & Promotions
- Gift cards are available in physical and electronic options based on location.
- Gift cards are not redeemable for cash and cannot be replaced if lost, stolen, or damaged.
- Gift cards do not expire unless otherwise specified.
- Gift cards can be used for both services and retail purchases.
- To redeem, present the gift card at the time of checkout.
- Promotional offers cannot be combined unless explicitly stated.
5. Client Conduct
- We maintain a respectful and professional environment. Any inappropriate behavior may result in refusal of service.
- We reserve the right to refuse service to anyone who violates our policies.
6. Liability
- We strive to provide high-quality services, but results may vary based on hair type and condition.
- The Iris Salon is not responsible for adverse reactions due to undisclosed allergies or hair history.
7. Privacy & Data Protection
Your personal information is handled in accordance with our Privacy Policy.
8. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of any changes.
9. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
The Iris Salon
130 S Hope Ave
Santa Barbara, CA.
Suite 105
Email: info@theirissalon.com
Phone: 347-470-1745
